- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Orders received on Monday through Friday by 5 p.m. (ET) are shipped the same day. All other orders will be shipped the next business day.
- Privacy & Security
Information We Collect and How We Use It
You may choose to provide us with personal information when you visit our Site. For example, if you decide to complete a user registration form, complete an online survey, or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password.
If you would prefer that we not collect any personal information from you, please do not provide us with any such information.
Use of Personal Information by Elings Online
- Marketing Emails
If you so elect, the information you provide may be used by Elings Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions ("Emails"). If you do elect to receive them and later decide that you would no longer like to receive these Emails contact us to be romoved or you can remove yourself by logging into our site and changing your settings. If you need help with this please contact us.
- Communications to Serve You
If you have elected to provide us with your contact information, we may provide you with service related announcements by any means, including email, concerning the Site or contact you regarding your customer service requests or questions or your order. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Elings Online offers its customers.
Browser cookies are bits of text that are placed on your computer's hard drive when you visit our Site. Flash cookies are similar to browser cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, cookies. If you reject our cookies, you may still use this Site, but you may be limited in the use of some of its features. Temporary or "session" cookies are used to help you shop and will simply expire when you place an order.
Information We Share and With Whom We Share It
We will not provide your personal information to third parties for their use in marketing their products or services to you without your consent except as provided in the Busness Change Section below. In addition, we do not sell or otherwise disclose personal information about our Site visitors except as described here.
- Elings Companies
- Business Change
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances. You may choose not to have your information transferred as a business asset by contacting us.
- Compliance With Law and Fraud Protection
We may disclose any information we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when we believe, in our sole discretion, disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.